365 Safety
2026 REVISION 01
365 Safety Website Terms of Use and Training Conditions
General terms for website use, bookings, registration, participation, hygiene and Records of Completion
1. Parties, Scope and Acceptance
1.1
Provider.
These Terms are issued by Feddonia Enterprises Inc. operating as 365 Safety Training Company and 365 Safety.
1.2
Scope.
These Terms govern use of the 365 Safety website, booking and checkout services, registration forms, training services, assessments, support functions, Records of Completion and verification services.
1.3
Acceptance.
The Booking Holder accepts the current Website Terms and booking conditions during checkout. Participant registration does not require a separate agreement to the Privacy Policy. Participation remains subject to the applicable Participant Code of Conduct and the training, attendance, hygiene, safety, technology, assessment and certification requirements communicated for the service.
2. Pricing, Payment and Taxes
2.1
Pricing.
Published prices may change before purchase. The price presented and accepted at checkout governs the completed purchase unless a clear pricing or technical error occurred.
2.2
Pricing errors.
If a material published pricing error is discovered before the service is provided, 365 Safety may correct the error and offer the purchaser the option to proceed at the corrected price or cancel the affected purchase for a refund.
2.3
Payment.
Payment is required to confirm a booking unless 365 Safety has approved another payment arrangement.
2.4
Taxes.
Applicable federal and provincial taxes are charged as required by law. A person or organization claiming a lawful tax exemption must provide the required evidence before the transaction where requested.
3. Bookings and Booking Holders
3.1
Booking Holder.
The Booking Holder is the purchaser or authorized representative responsible for the booking and for providing accurate booking and contact information.
3.2
Booking access.
Booking links, dashboard links and other confidential access information must be protected and must not be shared with an unauthorized person.
3.3
Registering another Participant.
A Booking Holder or other person may register a Participant only where the registration process permits it and the registrant is authorized to provide the information and give the Participant access to the applicable privacy notice and service conditions.
3.4
Booking Holder information.
Where applicable, the Booking Holder may receive the Participant's name, selected training date or session, registration status, attendance or no-show status, pass/fail or assessment status where applicable, and the available 365 Safety Record of Completion.
4. Participant Registration and Accuracy
4.1
Accurate information.
Registration information must be accurate and complete. A Participant or authorized registrant must request a correction when material information changes.
4.2
Primary Email.
The Primary Email should be an address the Participant can reliably access for essential service communications and delivery of the 365 Safety Record of Completion.
4.3
Identification.
Where identification is required, the Participant must present acceptable identification and the official registration name must correspond with the identification used for the applicable process.
4.4
Prerequisites.
The Participant is responsible for satisfying published prerequisites, eligibility conditions and required documentation before the applicable deadline.
5. Essential Service Communications
5.1
Required communications.
The Primary Email may be used for registration confirmations, training instructions, learning materials, reminders, schedule changes, support communications and delivery of the 365 Safety Record of Completion.
5.2
Not marketing.
These communications are required to administer the service and are not marketing. A separate marketing preference does not prevent necessary service communications.
6. Attendance, Check-In and Participation
6.1
Check-in.
Participants should arrive or join approximately 15 minutes before the stated start time unless different instructions are provided.
6.2
Late arrival.
A Participant who arrives more than 15 minutes after the stated start time may be refused entry, required to reschedule or have the attempt treated according to the applicable attendance or assessment rule.
6.3
Attendance.
Participants must remain present for the duration required by the applicable training or assessment standard.
6.4
Participation conditions.
Participation is subject to the applicable Participant Code of Conduct and the training, attendance, hygiene, safety, technology, assessment and certification requirements communicated by 365 Safety.
7. Training Environment, Hygiene and Safety
7.1
Respectful environment.
Harassment, threats, bullying, discriminatory conduct, abuse and deliberate disruption are prohibited.
7.2
Phones and devices.
Phones and personal devices must be kept on silent and must not disrupt training. Use during instruction is prohibited unless authorized for the training, an approved accommodation, an emergency or another legitimate reason.
7.3
Photography and recording.
Photography, video, audio recording, screenshots and similar recording are prohibited unless expressly authorized by 365 Safety and, where another person is identifiable, that person's permission has also been obtained.
7.4
Cleanliness.
Participants must keep training areas reasonably clean and free of litter and must organize or return materials and equipment as directed.
7.5
Horseplay and equipment misuse.
Horseplay and misuse of training aids or safety-related equipment are prohibited.
7.6
Personal hygiene.
Participants must follow communicated hygiene practices, including handwashing or hand sanitizing when reasonably required for hands-on or shared-equipment activities.
7.7
Equipment cleaning.
Shared teaching aids and equipment must be cleaned and sanitized between partner rotations and after training as directed. Where the equipment is designated for alcohol-based disinfection, use 70% isopropyl or ethyl alcohol and maintain the required contact time, including at least 30 seconds where that is the communicated cleaning method. Manufacturer or equipment-specific cleaning instructions take priority where they require a different method.
7.8
Alcohol, drugs and impairment.
Alcohol and drug use during training is prohibited. A Participant who appears impaired to a degree that affects safety, learning, participation or assessment integrity may be removed or required to stop participating.
7.9
Hazards and incidents.
Participants must promptly report hazards, injuries, unsafe conditions, equipment concerns or other circumstances that may affect safety.
8. Participant Conduct and Removal
8.1
Conduct.
Unsafe, disruptive, abusive, dishonest or assessment-integrity conduct may result in warning, removal, an invalid attempt, restricted access, incident reporting or another consequence allowed by the applicable service conditions.
8.2
Instructor directions.
Participants must follow reasonable instructor, invigilator and facility directions relating to safety, attendance, equipment, technology, conduct and assessment.
8.3
Removal.
Where appropriate, an instructor may give a clear warning or direction that conduct must stop. Immediate removal may occur where reasonably necessary for safety, integrity or protection of others.
8.4
Material incidents.
Material altercations, removals, suspected impairment, safety events and significant conduct issues may be documented and handled through the applicable 365 Safety process.
9. Cancellations, Rescheduling and Refunds
9.1
General cancellation schedule.
Unless a different cancellation condition is clearly presented for the booking at checkout:
9.1(a)
Cancellation at least 10 calendar days before the session: full refund.
9.1(b)
Cancellation at least 7 but fewer than 10 calendar days before the session: 50% refund.
9.1(c)
Cancellation fewer than 7 calendar days before the session, including a no-show: no refund.
9.2
Company cancellation.
If 365 Safety cancels a session, the Booking Holder may choose an available replacement session at no additional charge or a full refund.
9.3
Company rescheduling.
If 365 Safety reschedules a session and the replacement date is unsuitable, the booking may be moved to another available session at no additional charge.
9.4
Specific booking conditions.
A service may have a different published cancellation, transfer, attempt or fee condition. A specific condition presented and accepted for that booking governs where it differs from the general schedule above.
10. Technology and Virtual Services
10.1
Participant responsibility.
Where a service uses virtual delivery or an online assessment, the Participant is responsible for a suitable device, connection, camera or microphone where required, a physically appropriate setting and compliance with the communicated technical instructions.
10.2
Access credentials.
Meeting links, usernames, passwords, quiz credentials, booking links and other access information are confidential and may be used only by the person and for the purpose to which they were assigned.
10.3
Technical issues.
A Participant must report a material connection or platform problem promptly and follow the re-entry, rescheduling or support instructions communicated for the service.
11. Records of Completion and Verification
11.1
365 Safety Record of Completion.
A 365 Safety Record of Completion confirms the completion status recorded by 365 Safety. It is separate from any certificate or credential issued by another organization.
11.2
Verification.
Every 365 Safety Record of Completion is a verifiable credential. A third party presented with the Record may use the verification service to determine whether the credential is authentic and valid. Verification helps protect against altered, fabricated or fraudulent credentials.
11.3
Verification limits.
Verification is limited to the information reasonably necessary to confirm the credential. Automated, bulk, speculative, fraudulent, harassing or scraping use of the verification service is prohibited.
12. Privacy
12.1
Privacy Policy.
Personal Information is handled under the current 365 Safety Privacy Policy and any additional notice applicable to the selected service.
12.2
Booking Holder disclosure.
Limited booking and completion information may be provided to the Booking Holder where applicable, as described in the Privacy Policy.
12.3
Operational and safety records.
365 Safety may record the minimum facts reasonably necessary to administer a safety, impairment, conduct, complaint or quality matter and may disclose those facts only where authorized or required.
12.4
External records.
Where information or a credential is administered by another organization, that organization's separate correction, access or credential process may apply.
13. Website and System Use
13.1
Permitted use.
The website and systems may be used only for legitimate booking, registration, training, support, verification or other authorized purposes.
13.2
Prohibited activity.
Unauthorized access, credential testing, scanning, scraping, interference, malware delivery, bulk extraction, impersonation, use of another person's confidential link or account, or attempts to bypass security controls are prohibited.
13.3
Access restriction.
365 Safety may suspend or withdraw access where reasonably necessary for security, misuse prevention, maintenance, legal compliance or protection of Participants, Personnel or systems.
14. Intellectual Property
14.1
Ownership.
Website content, forms, curriculum, assessments, software, text, graphics, logos and other materials are owned by Feddonia Enterprises Inc. or the applicable licensor and are protected by applicable intellectual property law.
14.2
Limited use.
No ownership right or licence is granted except the limited personal or authorized business use necessary to receive the purchased service.
14.3
Protected content.
Training materials, assessment content, examination questions, answers, keys and other protected materials must not be copied, recorded, reproduced, sold, published or distributed without authorization.
14.4
Third-party marks.
Names, logos, trademarks and service marks belonging to third parties remain the property of their respective owners.
15. Service Availability and Changes
15.1
Availability.
Reasonable efforts are made to provide scheduled website and training services, but availability may be affected by instructor, venue, safety, provider, internet, platform, legal, regulatory or other events outside ordinary control.
15.2
Website changes.
365 Safety may revise website content, features, products or services prospectively and may temporarily withdraw a function for maintenance, security or operational reasons.
15.3
External links.
Links to third-party websites or services are provided for convenience or service administration. Their terms, availability and privacy practices are controlled by the applicable third party.
16. Disclaimers and Liability
16.1
Program scope.
Training and 365 Safety Records of Completion are provided within the stated service scope. 365 Safety does not guarantee employment, a third party's acceptance decision, uninterrupted technology or an outcome controlled by another organization.
16.2
Mandatory rights.
Nothing in these Terms excludes or limits a statutory right, remedy or liability that cannot lawfully be excluded or limited.
16.3
User responsibility.
Users are responsible for complying with the published prerequisites, attendance, hygiene, technology, conduct and security requirements that apply to their service.
17. Governing Law, Changes and Contact
17.1
Governing law.
Unless mandatory law or a specific agreement requires otherwise, these Terms are governed by the laws of British Columbia and the federal laws of Canada applicable there.
17.2
Changes.
These Terms may be revised prospectively. The version presented for a completed booking or acceptance event is retained as evidence where required.
17.3
Support.
Booking, registration and training questions may be directed to support@365training.ca.
17.4
Privacy.
Privacy questions and privacy rights requests may be directed to privacy@feddonia.com.
17.5
Copyright concerns.
A person who believes website content infringes their copyright or other rights may contact support@365training.ca with enough information to identify the material and the claimed right.
